At C1Retails, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following personal information when you interact with our website or place an order:

• Name

• Phone Number

• Shipping & Billing Address

This information is necessary for order processing and delivery.

2. Account Registration

When you register an account on our website, we store your details to allow you to:

• Manage your orders

• Track delivery status

• Update your personal information

3. Payment Information

We support the following payment methods:

• Cash on Delivery

• ABA QR Payment (processed via ABA Bank)

We do not store your payment card or banking information on our servers. Payments made through ABA QR are securely handled by the ABA Bank platform.

4. Cookies & Session Data

Our website uses cookies to:

• Remember items in your shopping cart

• Maintain your session for a smooth shopping experience

We do not use third-party tracking tools, analytics, or advertising cookies.

5. How We Use Your Information

We use your personal information only for:

• Processing and delivering your orders

• Customer service and support

• Maintaining your account

We do not use your data for marketing, SMS, or retargeting ads.

6. Data Sharing

We do not sell, rent, or share your personal information with any third parties, except as necessary to:

• Complete your orders

• Comply with legal obligations

7. Data Retention

We retain your personal data only as long as necessary to fulfill your order or as required by law. After that, your information will be deleted from our systems.

8. Data Security

Our website uses SSL encryption to protect your information during transmission. While we implement strong security measures, no online platform is 100% secure.

9. Customer Rights

You have the right to:

• Access and review the information we hold about you

• Request correction or deletion of your personal data

To make such a request, please contact us using the details below.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can reach us at:

Phone: +855 88 626 2621

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.