Thank you for shopping with C1Retails! We strive for 100% customer satisfaction. Please read our refund policy below:

1. Eligibility for Return

• Only damaged or incorrect items are eligible for return.

• Products must be unused, unopened, and in original packaging.

• You must notify us within 48 hours of delivery.

2. Non-Returnable Items

• Opened or used cosmetics cannot be returned for hygiene reasons.

• Items bought on sale are non-refundable unless defective.

3. Refund Process

• Contact us at +855 88 626 2621 or email us within 48 hours.

• We will arrange pickup or ask you to return to a specified location.

• Refunds will be processed via the original payment method (ABA) or as store credit for COD orders.

4. Shipping Costs

• Shipping costs are non-refundable.

• If the return is due to our mistake (wrong or defective item), we will cover the return shipping cost.

Contact Us:
Phone: +855 88 626 2621